HEALTHCARE BPO SERVICES
Medical Billing That Maximises Revenue and Reduces Overhead
At Naqvix, we provide comprehensive HIPAA-compliant medical billing, revenue cycle management and AR recovery services for US healthcare providers. Our trained billing specialists handle the administrative complexity so your clinical team can focus entirely on patient care — while we maximise your reimbursements.
Our Healthcare BPO Services
End-to-end medical billing and revenue cycle management that maximises reimbursements and reduces overhead.
Precision Medical Billing
Expert ICD-10 and CPT coding, clean claim submission and tracking, denial management and appeals, and daily ERA/EOB payment posting.
Patient Experience & Scheduling
Smart scheduling via your EHR, real-time insurance eligibility verification, prior authorisation management and appointment reminders.
AR Recovery & Collections
Direct payer follow-up on pending claims, 90+ day AR cleanup, professional patient balance statements and monthly Days-in-AR reports.
Revenue Cycle Management
End-to-end RCM from patient registration through to final payment collection, achieving a 98%+ first-pass clean claim rate.
HIPAA Compliant Infrastructure
Full data encryption, secure remote access with MFA, signed BAA with every client and regular HIPAA compliance training for all billing staff.
Denial Management
Denied claims reviewed within 24 hours, root cause identified, claim corrected and resubmitted with documentation and appeals where warranted.
How We Manage Your Revenue Cycle
A proven seven-step process from patient registration through to final payment collection.
Patient Registration & Eligibility
Patient demographics entered, insurance eligibility verified in real time before the appointment. Benefits confirmed, co-pays identified, prior auth status checked.
Charge Capture & Coding
Clinical documentation reviewed, procedures coded accurately with appropriate ICD-10 and CPT codes, modifiers applied correctly and charges prepared for submission.
Clean Claim Submission
Claims scrubbed for errors before submission, payer-specific requirements verified and claims transmitted electronically for fastest possible processing.
Payment Posting & Reconciliation
ERA and EOB payments posted daily, contractual adjustments applied correctly and any discrepancies flagged immediately for follow-up.
Denial Management
Denied claims reviewed within 24 hours, root cause identified, claim corrected and resubmitted with appropriate documentation and appeals where warranted.
AR Follow-Up & Recovery
Outstanding claims followed up with payers systematically, 90+ day balances prioritised and patient balance statements sent professionally.
Monthly Reporting
Monthly financial health reports covering Days in AR, clean claim rate, denial rate and collection rate — delivered in plain English, not just numbers.
Why Healthcare Providers Choose Naqvix
HIPAA-compliant infrastructure, precision coding and a dedicated account manager for every practice.
HIPAA Compliant Infrastructure
Full data encryption, secure remote access with MFA, signed BAA with every client and regular HIPAA compliance training for all billing staff.
Precision Coding
Every claim coded by trained billing specialists with speciality-specific expertise. We treat every claim with the accuracy it deserves.
Industry-Leading Claim Rate
Our 98%+ first-pass clean claim rate means faster reimbursements, fewer denials and significantly less time chasing payers for payment.
Dedicated Account Manager
A single point of contact who knows your practice, your payer mix and your specific requirements. You are never passed around.
Scalable for Any Practice Size
From solo practitioners to multi-specialty hospital networks. Our service scales with your patient volume and practice growth without disruption.
Our Healthcare Technology Stack
Frequently Asked Questions
Common questions about our healthcare billing services.
Ready to Recover More Revenue?
Tell us about your practice size, speciality and current billing challenges. We will show you exactly where we can help — with no commitment required.
Book a Free Billing Review